Carrier support • 24/7 while under load
Dispatch support across the lower 48 statesdispatch@vordexglobal.com
U.S. TRUCK DISPATCH & CARRIER SUPPORT

Move smarter. Negotiate stronger. Keep your truck earning.

Vordex Global supports owner-operators and growing fleets with freight sourcing, rate negotiation, broker checks, dispatch coordination and organized back-office support — built around your truck, lanes and business goals.

No forced dispatch
Dedicated dispatcher
Carrier-first decisions
48States covered
24/7Under-load support
7+Equipment types
1:1Dedicated coordination

Built for owner-operators, small fleets and independent carriers

Freight SearchRate NegotiationBroker ReviewPaperworkDetention SupportBack Office
OPERATIONS, NOT JUST LOAD BOARDS

A dispatch partner designed around the way you run.

We combine market awareness, human communication and disciplined follow-through so your operation stays organized from load search to delivery paperwork.

01

Load Sourcing

We search freight opportunities based on your equipment, location, deadhead tolerance, preferred lanes and home-time priorities.

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02

Rate Negotiation

We negotiate with brokers using lane context, distance, timing, commodity details and your minimum acceptable rate.

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03

Broker & Load Checks

Before commitment, we review broker identity, authority information, available credit signals and load details to reduce avoidable risk.

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04

Dispatch Coordination

Pickup and delivery details, appointment windows, broker communication and next-load planning stay in one coordinated workflow.

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05

Paperwork Management

Rate confirmations, BOLs, PODs, carrier packets and load documents are kept organized and easy to follow.

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06

Detention / Layover / TONU

We document delays and help communicate detention, layover and truck-order-not-used issues with the broker.

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07

Route & Deadhead Planning

We compare freight value against repositioning, traffic patterns and practical routing to avoid unproductive miles.

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08

Back-Office Support

Carrier packets, routine broker follow-up, document handoff and operational reminders help keep your day out of the inbox.

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EQUIPMENT

Dispatch strategies matched to your equipment.

Different equipment needs different freight, markets and negotiation. We build the search around what you actually operate.

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02

Reefer

Temperature-controlled freight with timing and appointment-sensitive planning.

03

Flatbed

Open-deck freight for steel, lumber, building materials, pipe and machinery.

04

Step Deck

Taller freight and machinery that benefits from lower deck height and careful routing.

05

Power Only

Drop-and-hook, preloaded trailers, trailer repositioning and dedicated shuttle opportunities.

06

Box Truck

Regional, expedited, partial and straight-truck opportunities based on capacity and lanes.

07

Hotshot

Time-sensitive and open-deck freight suited to agile regional and long-haul operations.

ONBOARDING

From application to active dispatch in a clear workflow.

01

Apply

Tell us about your authority, equipment, operating area and preferences.

02

Build Your Profile

We define lanes, deadhead limits, home-time, target rates and operating constraints.

03

Search & Present

We source matching loads and present the complete rate and load details for your approval.

04

Negotiate & Book

After your approval, we negotiate, confirm details and coordinate the paperwork.

05

Run & Repeat

You focus on pickup and delivery while we coordinate communication and plan what comes next.

You stay in control of every load.

Vordex Global does not force dispatch. We present opportunities, explain the tradeoffs and support the process — the final decision remains with the carrier.

WHY VORDEX

Professional dispatch without the call-center feel.

01

One operational point of contact

Work with a dispatcher who learns your truck, your preferences and your operating rhythm.

02

Transparent communication

Rates, deadhead, timing and load details are shared clearly before you decide.

03

Practical market thinking

We look beyond headline rates and consider repositioning, appointment risk and the next freight market.

04

Organized execution

Documents, updates and broker communication are handled with a repeatable process instead of scattered messages.

PRICING

Simple percentage-based dispatch plans.

Service pricing is tailored to equipment type, fleet size, operating model and the support you need. There are no hidden onboarding charges in the standard dispatch plan.

PRICING

Dispatch Management

Custom %
of successfully booked loads
Load sourcing and matching
Rate negotiation
Broker/load checks
Dispatch communication
Paperwork coordination
Detention and issue follow-up
Back-office assistance
Request Your Rate

Your exact percentage is confirmed before activation and written into your service agreement.

FAQ

Questions carriers ask before getting started.

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No. We present the load details and negotiate based on your requirements. You make the final decision on every load.

We support Dry Van, Reefer, Flatbed, Step Deck, Power Only, Box Truck and Hotshot operations, subject to your authority and lane profile.

Yes. Lane preferences, home-time requirements, deadhead tolerance and operating constraints are part of your carrier profile.

Yes. We help keep rate confirmations, BOL/POD documents, carrier packets and broker paperwork organized.

Once we receive the required carrier information and documents, our team can review the profile and discuss activation. Timing depends on document completeness and service agreement approval.

We review new authorities case by case because broker eligibility can vary. We can explain practical limitations and build a realistic starting plan.

Dispatch & Carrier Operations

Your next load should fit the business you are building.

Share your equipment, lanes and goals. We will review your carrier profile and outline a dispatch setup that makes sense for your operation.