No. We present the load details and negotiate based on your requirements. You make the final decision on every load.
Carrier FAQ
Straight answers about dispatch service, onboarding, equipment, documents and load decisions.
We support Dry Van, Reefer, Flatbed, Step Deck, Power Only, Box Truck and Hotshot operations, subject to your authority and lane profile.
Yes. Lane preferences, home-time requirements, deadhead tolerance and operating constraints are part of your carrier profile.
Yes. We help keep rate confirmations, BOL/POD documents, carrier packets and broker paperwork organized.
Once we receive the required carrier information and documents, our team can review the profile and discuss activation. Timing depends on document completeness and service agreement approval.
We review new authorities case by case because broker eligibility can vary. We can explain practical limitations and build a realistic starting plan.
No. Our service is dispatch support; we source opportunities through our own operating workflow and present qualifying loads to the carrier.
Yes, before booking. Once a load is accepted and booked, cancellation can create broker penalties or relationship issues, so final approval should be deliberate.
We can coordinate document handoff and communicate with your factoring workflow, but factoring approval and financial services are provided by your chosen factoring company.
We can document delays and communicate with the broker, but payment approval depends on the broker, contract terms and supporting records.
Typical onboarding includes operating authority information, insurance, W-9, notice of assignment if applicable, equipment details and signed service documents.
Yes. Tell your dispatcher when the truck is unavailable and when you expect to return to service.